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Emotions in Organizational Behavior

• Edited by Charmine Hartel, Neal M. Ashkanasy, Wilfred Zerbe

• Price: $115.00
• Binding: Hardback (also available in Paperback)
• Pages: 456
• Published by: Psychology Press (formerly published by Lawrence Erlbaum Associates)
• Publication Date: 10th December 2004
• ISBN: 978-0-8058-5098-7

About the Book

This edition was conceived and compiled to meet the need for a comprehensive book for practitioners, academics, and students on the research of emotions in organizational behavior. The book is the first of its kind to incorporate organizational behavior and bounded emotionality. The editors' primary aim is to communicate the research presented at the bi-annual International Conference on Emotions and Organizational Life to a wider audience. This edition looks at the range of research on emotions within an organizational behavior framework; organized in terms of the individual, interpersonal, and organizational levels. Particular emphasis has been placed on obtaining the leading research in the international sphere. This book is intended to be useful to the student of organizational behavior, as well as to the managers of organizations.

Table of Contents

Contents: R. Cropanzano, Foreword. C.E.J. Härtel, W.J. Zerbe, N.M. Ashkanasy, Preface. C.E.J. Härtel, W.J. Zerbe, N.M. Ashkanasy, Organizational Behavior: An Emotions Perspective. Part I: Organizational Behavior and Emotions. D. Eide, Emotions: From "Ugly Duck" Via "Invisible Asset" Toward an Ontological Re-Framing. Part II: The Individual Within the Organization. M.V. Boyle, "You Wait Until You Get Home": Emotional Regions, Emotional Process Work, and the Role of Onstage and Offstage Support. Y. Liu, P.L. Perrewé, The Role of Emotion in Employee Counterproductive Work Behavior: Integrating the Psychoevolutionary and Constructivist Perspective. Y. Fujimoto, C.E.J. Härtel, D. Panipucci, Emotional Experience of Individualist-Collectivist Workgroups: Findings From a Study of 14 Multinationals Located in Australia. N.M. Ashkanasy, W.J. Zerbe, C.E.J. Härtel, A Bounded Emotionality Perspective on the Individual in the Organization. Part III: The Interpersonal Within the Organization. M.J. Grawitch, D.C. Munz, Individual and Group Affect in Problem-Solving Workgroups. S. Meisiek, X. Yao, Nonsense Makes Sense: Humor in Social Sharing of Emotion at the Workplace. M. White, C.E.J. Härtel, D. Panipucci, Understanding Cross-Cultural Negotiation: A Model Integrating Affective Events Theory and Communication Accommodation Theory. N.M. Ashkanasy, W.J. Zerbe, A Bounded Emotionality Perspective on Interpersonal Behavior in Organizations. Part IV: Organizational Processes, Structures, and Design. R.S. Rubin, V.M.S. Tardino, C.S. Daus, D.C. Munz, A Reconceptualization of the Emotional Labor Construct: On the Development of an Integrated Theory of Perceived Emotional Dissonance and Emotional Labor. J.E. Bono, M.A. Vey, Toward Understanding Emotional Management at Work: A Quantitative Review of Emotional Labor Research. C-S. Wong, P-M. Wong, K.S. Law, The Interaction Effect of Emotional Intelligence and Emotional Labor on Job Satisfaction: A Test of Holland's Classification of Occupations. V.L. Zammuner, C. Galli, The Relationship With Patients: "Emotional Labor" and Its Correlates in Hospital Employees. W.J. Zerbe, C.E.J. Härtel, A Bounded Emotionality Perspective on Work Characteristics. Part V: Organizational Change and Changing Organizations. Q.N. Huy, Emotion Management to Facilitate Strategic Change and Innovation: How Emotional Balancing and Emotional Capability Work Together. A.T. Pescosolido, Managing Emotion: A New Role for Emergent Group Leaders. M.K. Pizer, C.E.J. Härtel, For Better or for Worse: Organizational Culture and Emotions. N.M. Ashkanasy, C.E.J. Härtel, A Bounded Emotionality Perspective on Organizational Change and Culture. C.E.J. Härtel, N.M. Ashkanasy, W.J. Zerbe, What an Emotions Perspective of Organizational Behavior Offers.